Pure Essence Day Spa

Pure Essence Service Policy: We ensure a peaceful & relaxing environment in which a guest will be able to have a tranquil atmosphere, where pressures & challenges of everyday life melt away.

Arrival & Cancellation Policy:
A 50% service charge will be applied for all cancellations that are made without a 24-hour notice. No show appointments will be subject to a 100% charge of the scheduled services. Gift certificates are considered as advance payment and are subject to the same policy. It’s best to arrive 5 minutes prior to your appointment. We are very committed and considerate of each of our guest’s appointment time so we will always end each service at the scheduled time. Multiple reservations require payment in advance.

Cellular Phone Policy:
For the courtesy of our other guests, please turn all cell phones off or to silent mode.

Special Considerations: Due to the relaxing environment that we provide for each of our guests we ask that you maintain quiet conversations in the spa and please do not bring children 12 & under into the spa unless they are receiving a service.

Gift Certificates Policy:
Gift certificates may be purchased for any package or dollar amount. Gratuities can be added to gift certificates. Gift certificates are non-refundable, however, they may be exchanged for any product or service.

Gratuity Policy:
We do not add gratuity charges to any of our services.  You may add gratuities at the time of check out, if you wish, in the form of cash or check payable directly to the technician.